Sr Human Resources Manager

Position Title:           Sr. Human Resources Manager
Functional Area:       Human Resources
Reports To:               President
FLSA Status:             Exempt
Last Updated:           February 2017



The Sr. Human Resources Manager manages the Human Resources functions, practices, initiatives, and objectives providing an inclusive culture that supports the achievement of company’s business goal, and manages the full life cycle recruitment processes and procedures for all aspects of Talent Acquisition. This position will support a small corporate office, and multi-unit field support by performing the following main duties:

  • Develops and maintains efficient relationships with all hiring managers that support the achievement of the company’s success. 
  • Leads the full life cycle recruitment, assessment, and hiring process, ensuring a premium experience for hiring managers and candidates.
  • Provides compensation recommendations to assist the business with hires, promotions, and organizational changes for various departments within the company. 
  • Continually research the emerging trends, industry developments, and effectively practices by providing feedback to leadership.
  • Coaches and counsels managers on how to manage employee performance.
  • Partners with the business leaders/teams throughout organization by assisting with development plans, performance improvement plans, and succession plans of current employees.
  • Participates in developing company goals, objectives, and review processes.
  • Participates in developing process for assessing organizational strengths and for recommending organizational solutions.
  • Partners with the business in the development of leaders/teams throughout organization.
  • Provides guidance for compensation and performance reviews.          
  • Provides support and guidance in organizational structure and job descriptions; will be the leader in creating and writing such job descriptions.
  • Performs benefits administration to include claims resolution, change reporting, approving invoices for payment, approving all employee benefit change requests, and communicating any pertinent benefit information to employees.
  • Supports employee investigations and resolution of issues on a day to day basis.
  • Supports the documentation of performance and corrective action reviews as needed.
  • Coaches and counsels managers on how to manage employee performance.
  • Updates employee handbook and policies and procedures manual as needed.
  • Responsible for training all new corporate employees on policies and procedures.
  • Communicates company information, policy updates, etc. on a regular basis to the business.
  • Upholds HR regulations and helps to proactively keep the company in compliance with all state and federal laws.
  • Leads the development and implementation of personnel policies and procedures.
  • Conducts exit interviews of voluntary terminations; analyzes trends and recommends solutions.
  • Responsible for Benefits Administration – enrollment and change requests, manage eligibility (FT/PT), LOAs, workers comp, manage other benefits/perks (if applicable – PTO, tuition reimbursement, wellness, parking reimbursements, commuter programs, etc.).
  • Works directly with unemployment claims.
  • Assisting needs as it pertains to employee payroll needs or questions.
  • Additional duties and projects as required.

Required Education and/or Experience

Bachelor’s degree (B.A.) from a four-year college or university, or equivalent combination of education and experience. At least 5-7 years’ additional progressive experience in more than one functional area, including full life cycle recruiting, HR policies and procedures, or equivalent to.  Previous experience managing direct reports is preferred.  Previous experience must demonstrate a passion for recruiting and employee development; the effective use of full-cycle recruiting skills, including sourcing, recruitment, screening, interviewing, and onboarding; staffing project management; a commitment to talent excellence; and a focus on quality and continuous improvement for processes, benefits, payroll, HRIS, employee development, and organizational needs.

Required Computer and/or Technical Skills

Should have at least intermediate knowledge and abilities with Microsoft Word, Excel and PowerPoint as well as a working understanding of functions and relationships of information in HR related systems and in ATS functionality.

Core Competencies:

  • Communication Skills: Must be an effective negotiator and communicator with internal and external individuals at all levels.  This includes spoken, written, electronic, and presentation skills.  Must be able to develop and deliver effective training programs.  Communication should be consistently constructive and professional.  Must be a good team player.
  • Decision Making and Problem Solving Skills: Ability to define problems, collect data, establish facts, and draw valid conclusions.  Uses specialized knowledge to go beyond the routine to solve complex problems that frequently affect areas beyond own functional area.  Highly complex issues require communication and collaboration with the President and CFO.  Must be able to approach unfamiliar situations, projects, and opportunities with confidence and curiosity.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Sit for more than 6 hours per shift
  • Use hands to finger, handle and feel
  • Reach with hands and arms
  • Talk and/or hear
  • Walk or move from one location to another
  • Periodically may need to climb, balance, stoop, kneel, or crouch
  • Lift and/or move up to 10 pounds regularly and up to 50 pounds occasionally
  • Punctuality and regular attendance consistent with the company’s policies are required for the position.
  • Average work week is (40-50) hours, which can vary depending on business need.
  • Travel 20% of the time.
  • The work environment for this position is a moderately noisy office setting.


The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.