Customer Service

*Customer service hours of operation may vary at this time. We are encouraging customers to reach out via email for assistance. Please reach out to: service@jackrabbit.com

CONCIERGE SERVICE AVAILABLE

You can call your local stores for assistance and concierge service. We encourage you to do this when possible for product questions as our customer service team may be experiencing extended wait times due to volume. Click here to learn more and see if your local store is participating.

Contact Information:

 
Online Customer Service:
Phone: 1-800-807-6179
Hours: Monday – Friday from 9AM – 6PM EST – Closed Saturday & Sunday
Email: service@jackrabbit.com
 
**Have a question about the status of your order? Read our “Where's My Order” FAQ below for more information.**